Candidate help
Talk to us
We reply within 3 working days.
Start with the company that invited you
They decide about your invite and your result. Reply to your invite email and it reaches them.
Common problems
- Link says "not found" or "expired" — ask the company that invited you for a new one.
- Camera, screen or microphone won't start — check your browser has permission and try Chrome or Edge.
- Opened it on a phone — email the invite link to yourself and open it on a laptop instead.
More fixes are in candidate help.
Still stuck?
Email us with the company name and what you saw. Don't send your test link — it lets anyone start your attempt.
Email candidate help